Shipments Within India
Seamstress has an account with Delhivery and DTDC and they handle all our shipping within India. We deliver to all places that are covered by Delhivery and DTDC in India. When you type in your shipping address on our site, you will be informed in case your pin code is not in the list of serviced areas.
When you order on our site, shipments are sent out within 6 working days. Once a shipment is dispatched, delivery is usually completed within 3 to 7 working days for domestic packages. We will send you an email with your order tracking information once your order is dispatched.
Please follow the guidelines on the Easy Returns page for sending shipments back and for information related to returns, exchange, cancellation and refunds.
Shipments Outside India (Rest of the World)
Seamstress has an account with UPS and they handle all our shipping outside India. We deliver to all places that are covered by UPS. For all international shipments, shipping fees are applicable.
When you order on our site, you will be shown the applicable shipping charges and informed if your country or city is not serviced by UPS. UPS has extensive worldwide coverage and is very reliable.
Shipments are sent out within 2 working days of placing an order. Delivery takes 1 to 2 weeks for international packages, depending on your location. We will send you an email with your order tracking information once your order is dispatched.
Please follow the guidelines on the Easy Returns page for sending shipments back and for information related to returns, exchange, cancellation and refunds.
Customs Charges (International Shipping)
All international orders are shipped from our workshop in Malavana, Kerala, India to the shipping address you provide, via UPS. Occasionally, customers may be required to pay additional import duties and taxes once a shipment reaches their country. The majority of orders will not incur these charges, but we are unable to calculate them in advance.
If customs charges are assessed, you will be responsible for paying them. To make your experience seamless, UPS will handle customs clearance for you and deliver the goods to your doorstep. If UPS presents you with an invoice for duties or taxes, you will need to pay them directly at the time of delivery.