Shipments Within India
Seamstress has an account with India Post (Speed Post) and they handle all our shipping within India. We deliver to all places that are covered by India Post (Speed Post) in India. When you type in your shipping address on our site, you will be informed in case your pin code is not in the list of serviced areas by India Post (Speed Post).
When you order on our site, shipments are sent out within 6 working days. Once a shipment is dispatched, we will ensure that the product gets delivered between 3 to 7 working days for domestic packages (within India). We will send you an email with your order tracking information once your order is dispatched.
Please follow the guidelines on the "Easy Returns" page for sending shipments back and for information related to returns, exchange, cancellation and refunds.
Shipments Outside India (Rest of the World)
Seamstress has an account with India Speed Post International and they handle all our shipping outside India. We deliver to all places that are covered by India Speed Post International. For all international shipments, shipping fees are applicable.
When you order on our site, you will be shown the applicable shipping charges and you will be informed in case your country/ city is not in the list of countries/ areas serviced by India Speed Post International. India Speed Post International has extensive coverage across the world and are very reliable.
Once you have placed your order, shipments are sent out within 2 working days. Once a shipment is dispatched, we will ensure that the product gets delivered between 1 to 2 weeks for international packages, depending on your location. We will send you an email with your order tracking information once your order is dispatched.
Please follow the guidelines on the "Easy Returns" page for sending shipments back and for information related to returns, exchange, cancellation and refunds.
Customs charges in case of international shipping.
All orders are shipped internationally from our workshop in Malavana, Kerala, India to the shipping address provided by you, via India Speed Post International. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with India Speed Post International to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from India Speed Post International for import duties and taxes, you will have to pay India Speed Post International directly at the time of delivery.